Wolfram Privacy Policy

Wolfram understands your concerns about how your information is used and shared, and we endeavor to use such information carefully and sensibly. This policy explains how the information you provide is collected and used, as well as your rights in connection to your information under applicable laws.

What Information Do We Collect?

We may collect both Personal Information (PI) and non-Personal Information (non-PI) about you through your experience on our websites, from your use of our services and products and via other voluntary contact with you (collectively "Services").

The PI we collect through our Services primarily consists of information you submit to us. Because participation in our Services is voluntary, you have a choice of whether or not to disclose such information. The following are categories of PI we have collected in the past 12 months:

1. Identifiers

   Examples include: a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number or other similar identifiers

2. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

   Examples include: a name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information or health insurance information. Some PI included in this category may overlap with other categories.

3. Internet or other similar network activity

   Examples include: browsing history, search history, or information on a consumer's interaction with a website, application or advertisement

4. Geolocation data

   Physical location only

5. Sensory data

   Audio, electronic and visual only

6. Professional or employment-related information

   Examples include: current or past job history or performance evaluations

In addition to information that you provide to us voluntarily, we receive some additional PI and non-PI whenever you interact with our Services online, including your Internet Protocol (IP) address, browser type and version, referral URLs and other data automatically supplied by most common web browsers.

We may also collect information from third-party sites, as described below in What Information Do We Collect from Third-Party Sites?

How Is Your Information Used?

The PI we obtain from users, site participants and visitors helps us enhance and refine our Services. Non-PI collected about you through your experience, queries and feedback is used to better understand the entire population that is utilizing our Services and how we might improve the collective experience. Except as noted below, we track and record IP addresses that access our Services for internal reporting, diagnostic analysis and security purposes only.

Your IP address is used to determine, when possible, your approximate geographical location, which affects the computations or outputs provided by our Services for such things as default currency and units of measure based on what country you are in. Your browser type may be used to optimize your display, for example, on mobile devices or to work around limitations of a particular browser. Referrer URLs may be used to generate usage statistics and analyze usage patterns.

If you provide your email address to us, we may email you in response, as well as notify you of other offers or Services that may be of interest. When you send email or other communication to us, we may retain that communication to respond to you and improve our Services. If at any time you want to stop receiving communication from us, please click the unsubscribe link in the footer of any email message from us, or contact our Customer Support online or by phone at 1-800-WOLFRAM. However, please note that we may still contact you with transactional communications associated with any software or service agreements you have with us or in direct response to any communication you send us.

Disclosures of Your Information

We do not sell, rent, trade or lease your information to third parties, and have not done so in the past 12 months. Any information we share shall be subject to the parameters associated with your requested Services and preferences.

When we share PI, we require the recipient to protect your PI in compliance with the law, including keeping the PI confidential and not using it for any purpose except the specific purpose of performing our Services and only within the direct business relationship with Wolfram. Wolfram may share information with affiliates, partners, service providers, authorized resellers and distributors, and relevant third parties in order to fulfill the limited purposes described herein.

In the past 12 months, we have disclosed the following categories of PI for a business purpose:

• Identifiers
• Customer Records PI categories
• Internet or other similar network activity

We disclose your PI for a business purpose to the following categories of third parties:

• Our affiliates
• Service providers
• Third parties to whom you or your agents authorize us to disclose your PI in connection with products or Services we provide to you